Frequently Asked Questions

Low Tide Detailing proudly serves Bluffton and the surrounding Lowcountry area. Our mobile service means we come directly to your location - whether it's your home, office, or any convenient spot within our service area. We focus exclusively on providing exceptional service to the Bluffton and Lowcountry communities.

Service times vary based on the package selected and vehicle condition. Basic exterior wash and wax typically takes 1-2 hours, while our premium full detail services can take 3-4 hours. We provide honest communication about timing when you book your appointment, and we never rush to ensure the highest quality results every time.

Low Tide Detailing comes fully equipped with our own water supply and power sources for most services. However, for extended interior detailing services, access to a standard electrical outlet is appreciated but not required. We believe in honest communication and will discuss any specific needs when scheduling your appointment to ensure everything runs smoothly.

Low Tide Detailing services all types of vehicles including cars, trucks, SUVs, motorcycles, boats, and RVs. From compact cars to large trucks, our team has the experience and equipment to handle vehicles of all sizes. We offer flexible scheduling to accommodate your needs, and we'll provide honest communication about any special considerations for your specific vehicle.

Absolutely! Low Tide Detailing uses only eco-friendly and professional-grade products that are safe for your vehicle, family, pets, and the environment. All our cleaning solutions are biodegradable and specifically formulated to deliver exceptional results while maintaining environmental responsibility.

For optimal protection and appearance, we recommend full detailing every 3-6 months, depending on usage and environmental conditions. Regular maintenance washes can be done monthly or bi-weekly. Living in the Lowcountry means salt air exposure, so more frequent detailing helps protect your vehicle's finish and maintain its value. We offer flexible scheduling to make regular maintenance convenient for you.

Low Tide Detailing accepts cash, all major credit cards (Visa, MasterCard, American Express, Discover), and digital payments including Venmo, PayPal, and Apple Pay. Payment is due upon completion of service. We also offer package deals and flexible scheduling options for regular customers.

Yes! Low Tide Detailing stands behind our work with a 100% satisfaction guarantee. If you're not completely happy with any aspect of our service, we'll return within 24 hours to make it right at no additional charge. Your satisfaction is our top priority, and we're committed to exceeding your expectations every time.